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Bid Solicitation: BD-26-1060-ITD00-ITD00-121152

Header Information

Bid Number: BD-26-1060-ITD00-ITD00-121152 Description: RFQ 26-04261 for AI Assistant and Implementation Partner Bid Opening Date: 10/17/2025 05:00:00 PM
Purchaser: Shawn Johnson Organization: Executive Office of Technology Services and Security
Department: ITD0001 - Executive Office of Technology Services and Security Location: ITD00 - TSS General
Fiscal Year: 26 Type Code: SS - Statewide Solicitation Allow Electronic Quote: Yes
Alternate Id: PCR-26-04261  Required Date: Available Date :  09/22/2025 12:00:00 PM
Info Contact: Contact Shawn Johnson at (617) 626-4593 Bid Type: OPEN Informal Bid Flag: No
Purchase Method: Open Market
Pre Bid Conference:
Bulletin Desc: The purpose of this RFQ is to solicit bids for an enterprise, chat-based AI Assistant platform. See RFQ document for complete detail. To respond, Bidders must be current vendors on Statewide Contract ITS60 Category 1 or ITS75.
Ship-to Address: 1 No Address See Item Section for specific information
Vendors need to check the Items section
of the PO for ship to information
Boston, MA 02108
US
Email: seeitemsssection@xxx.com
Phone: (617) 626-4400
Bill-to Address: Attention: EOTSS Accounts Payable
One Ashburton Place Room 804
Boston, MA 02108
US
Email: itdinvoices@mass.gov
Phone: (617) 626-5626
Alt. Reference: Tiffany.Chen3@mass.gov
Print Format:
File Attachments: Attachment B DMCA_091925.docx
Attachment C CJIS MOU Template 9.19.2025.docx
Attachment D Exhibit 7 Safeguarding Contract Language 8.13.24.docx
Form 2 Cloud Terms 02.05.2025~16.docx
Form 3 Template Statement of Work FFP 09.16.2025.docx
Form 4 Risk Management Terms~8.docx
RFQ 26-04261 for AI Assistant and Implementation Partner Final 09.22.25.docx
26-04261 Questions and Answers 10.03.25 Final~1.xlsx
26-04261 ASB Notice 01.27.26~1.docx
Form Attachments:
Required Quote Attachments
Desired Attachment Name Description
SBPP (Small Business Purchasing Program) Eligible?: NO
See SBPP requirements and exceptions at www.mass.gov/sbpp :
Amendments:
Amendment # Amendment Date Amendment Note
1 09/26/2025 10:35:49 AM Questions may be submitted via email to Shawn.Johnson@mass.gov up until 9:00AM on Monday, September 29, 2025.
2 10/03/2025 01:30:15 PM The purpose of this amendment is to post answers to vendor questions. See Question and Answer spreadsheet within Attachments Tab. Attachment File Changes: Header 1. File '26-04261 Questions and Answers 10.03.25 Final~1.xlsx': File '26-04261 Questions and Answers 10.03.25 Final~1.xlsx' added .
3 10/08/2025 09:23:06 AM The purpose of this amendment is to extend the Bid Opening Deadline. Bid responses are now due no later than 5:00PM on Friday, October 17, 2025. Header 1. Bid Opening Date changed from "10/10/2025 05:00:00 PM" to "10/17/2025 05:00:00 PM".
4 02/04/2026 08:32:57 AM The purpose of this amendment is to post the ASB Selection Notice. Attachment File Changes: Header 1. File '26-04261 ASB Notice 01.27.26~1.docx': File '26-04261 ASB Notice 01.27.26~1.docx' added .

Item Information

Item # 1:   ( 81-16-00-00-0000 )   The purpose of this RFQ is to solicit bids for an enterprise, chat-based AI Assistant platform. See RFQ document for complete detail. To respond, Bidders must be current vendors on Statewide Contract ITS60 Category 1 or ITS75.
U N S P S C Code: 81-16-00
   Information Technology Service Delivery
  81-16-00-00
    Information Technology Service Delivery
  81-16-00-00-0000
    Information Technology Service Delivery
Qty Unit Cost UOM Total Discount Amt. Total Cost
1.0   EA - Each    
Manufacturer: Brand: Model:
Make: Packaging:
 
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