| Bid Number: |
BD-18-1206-MBTA-MBTA-23984
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Description: |
RFR 16-18 CONTACT CENTER OPERATIONS: THE MBTA CUSTOMER SERVICE CONTACT CENTER
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Bid Opening Date: |
03/23/2018 12:00:00 PM
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| Purchaser: |
Peter Papagno
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Organization: |
Massachusetts Bay Transportation Authority
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| Department: |
MBTA - Massachusetts Bay Transportation Authority
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Location: |
MBTA - Massachusetts Bay Transportation Authority
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| Fiscal Year: |
18
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Type Code: |
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Allow Electronic Quote: |
Yes
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| Alternate Id: |
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Required Date: |
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Available Date
:
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02/21/2018 04:53:31 PM |
| Info Contact: |
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Bid Type: |
OPEN
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Informal Bid Flag: |
No
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| Purchase Method: |
Open Market
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| Pre Bid Conference: |
n/a
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| Bulletin Desc: |
|
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| Ship-to Address: |
Procurement & Logistics
10 Park Plaza Room 2810
Massachusetts
Boston, MA 02116
US
Email: info@mbta.com
Phone: (617) 222-5995
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Bill-to Address: |
MBTA
10 Park Plaza
Accounts Payable Department
Boston, MA 02116
US
Email: invoices@mbta.com
Phone: (617) 222-3235
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Print Format: |
Bid Print
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File Attachments:
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CCO - SECTION A - GENERAL INSTRUCTIONS.docx
CCO - SECTION B - RESPONSE FORM.docx
CCO - SECTION C-I - FORM OF CONTRACT.DOCX
CCO - SECTION C-II - STANDARD TERMS AND CONDITIONS.docx
CCO - SECTION C-III - SCOPE OF WORK~1.docx
CCO - SECTION C-IV - COMPENSATION AND INVOICING~1.docx
CCO - SECTION C-V INSURANCE REQUIREMENTS~1.docx
CCO - RIDs Document~1.docx
Request for Taxpayer Identification Number and Certification (Massachusetts Substitute W-9 Form)~8.pdf
Prompt Payment Discount Form~7.doc
CCO Cover Letter v2.docx
MBTA Monitoring Form_Dec 2017_scoring (R).pdf
MBTA Guidelines_December 2017_behaviors(R).pdf
Amendment 2.doc
Commbuys Bidder Questions and Answers v2.xlsx
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Form Attachments:
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| Desired Attachment Name |
Description |
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Amendments:
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| Amendment # |
Amendment Date |
Amendment Note |
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1
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02/28/2018 11:51:18 AM
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The original Cover Letter that was posted referenced a Non-Disclosure Form that needed to be submitted with the bid documents. This was an error, a Non-Disclosure form is not required. An updated Cover Letter is attached. Attachment File Changes: Header 1. File 'CCO Cover Letter v2.docx': File 'CCO Cover Letter v2.docx' added . 2. File 'CCO Cover Letter~1.docx': Show Attachment to Vendor Flag changed from "Yes" to "No". Enrollment Date Changes:
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2
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03/09/2018 10:49:04 AM
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Please find the following three (3) attachments with the Questions and Answers.
Commbuys Bidder Questions and Answers
MBTA Monitoring Form_Dec 2017_scoring (R)
MBTA Guidelines_December 2017_behaviors(R)
Attachment File Changes: Header 1. File 'Commbuys Bidder Questions and Answers~2.xlsx': File 'Commbuys Bidder Questions and Answers~2.xlsx' added . 2. File 'MBTA Monitoring Form_Dec 2017_scoring (R).pdf': File 'MBTA Monitoring Form_Dec 2017_scoring (R).pdf' added . 3. File 'MBTA Guidelines_December 2017_behaviors(R).pdf': File 'MBTA Guidelines_December 2017_behaviors(R).pdf' added . Enrollment Date Changes:
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3
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03/15/2018 03:20:11 PM
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Attachment File Changes: Header 1. File 'Amendment 2.doc': File 'Amendment 2.doc' added . 2. File 'Commbuys Bidder Questions and Answers v2.xlsx': File 'Commbuys Bidder Questions and Answers v2.xlsx' added . 3. File 'Commbuys Bidder Questions and Answers~2.xlsx': Show Attachment to Vendor Flag changed from "Yes" to "No". Enrollment Date Changes:
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4
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10/26/2021 01:12:58 PM
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Header 1. Purchaser changed from "HILLARYHALLBERG" to "JMOYNIHAN2".
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5
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11/16/2023 10:59:42 AM
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changed purchaser Header 1. Purchaser changed from "JMOYNIHAN2" to "PPAPAGNO".
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