| Bid Number: |
BD-17-1206-40000-40000-11454
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Description: |
Contact Center Operations
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Bid Opening Date: |
01/20/2017 12:00:00 PM
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| Purchaser: |
Peter Papagno
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Organization: |
Massachusetts Bay Transportation Authority
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| Department: |
400000 - Procurement & Logistics
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Location: |
40000 - 400000 Procurement & Logistics
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| Fiscal Year: |
17
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Type Code: |
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Allow Electronic Quote: |
Yes
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| Alternate Id: |
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Required Date: |
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Available Date
:
|
12/12/2016 05:00:00 PM |
| Info Contact: |
Michelle Barry, MBARRY@mbta.com, 617-222-3402
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Bid Type: |
OPEN
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Informal Bid Flag: |
No
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| Purchase Method: |
Open Market
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| Pre Bid Conference: |
December 20, 2016 at 10:00am. 10 Park Plaza, 3rd Floor, Conference Room A. Call In number 866-919-0702 Pass Code 5503944 Powerpoint attached
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| Bulletin Desc: |
Contact Center Operations
|
|
| Ship-to Address: |
Charlestown Central Stores
21 Arlington Ave. Building 29
Charlestown, MA 02129
US
Email: info@mbta.com
Phone: (617) 222-5995
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Bill-to Address: |
MBTA
10 Park Plaza
Accounts Payable Department
Boston, MA 02116
US
Email: invoices@mbta.com
Phone: (617) 222-3235
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Print Format: |
Bid Print
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File Attachments:
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Contact Center Operations
XXXXXX DO NOT USE
MPL Standard Contract Form
XXXXX DO NOT USE
instructions-for-vendors-responding-to-bids.pdf
Call Center RFP Bidders Conference.pdf
Pre-Proposal Attendees.xlsx
Early 2016 Interval Averages (Pre-adjustment).xlsx
Security Requirements~2.docx
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Form Attachments:
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| Desired Attachment Name |
Description |
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Amendments:
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| Amendment # |
Amendment Date |
Amendment Note |
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1
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12/13/2016 12:46:26 PM
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Header 1. Pre-Bid Conference changed from "December 19, 2016 at 10:00am. 10 Park Plaza, 3rd Floor, WAR Room" to "December 20, 2016 at 10:00am. 10 Park Plaza, 3rd Floor, Conference Room A.". 2. Quote Notification changed from "No" to "Yes". Attachment File Changes: Header 1. File 'MPL Indemnification And Insurance ': File 'MPL Indemnification And Insurance ' added. 2. File 'MPL Standard Contract Form ': File 'MPL Standard Contract Form ' added. 3. File 'MPL Terms and Conditions ': File 'MPL Terms and Conditions ' added. 4. File 'instructions-for-vendors-responding-to-bids.pdf': File 'instructions-for-vendors-responding-to-bids.pdf' added .
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2
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12/22/2016 09:32:07 AM
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Header 1. Pre-Bid Conference changed from "December 20, 2016 at 10:00am. 10 Park Plaza, 3rd Floor, Conference Room A." to "December 20, 2016 at 10:00am. 10 Park Plaza, 3rd Floor, Conference Room A. Call In number 866-919-0702 Pass Code 5503944 Powerpoint attached". Attachment File Changes: Header 1. File 'Call Center RFP Bidders Conference.pdf': File 'Call Center RFP Bidders Conference.pdf' added .
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3
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12/28/2016 02:03:02 PM
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Attachment File Changes: Header 1. File 'Pre-Proposal Attendees.xlsx': File 'Pre-Proposal Attendees.xlsx' added .
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4
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01/05/2017 07:42:12 AM
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Attachment File Changes: Header 1. File 'Early 2016 Interval Averages (Pre-adjustment).xlsx': File 'Early 2016 Interval Averages (Pre-adjustment).xlsx' added .
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5
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01/05/2017 12:47:45 PM
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Attachment File Changes: Header 1. File 'Security Requirements~2.docx': File 'Security Requirements~2.docx' added .
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6
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11/16/2023 10:57:01 AM
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Change Purchaser Header 1. Purchaser changed from "AMBERDEBOLE" to "PPAPAGNO".
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