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Bid Solicitation: BD-17-1040-1040C-1040L-12489

Header Information

Bid Number: BD-17-1040-1040C-1040L-12489 Description: Abuse Reporting Hotline Answering and Processing Service Bid Opening Date: 03/03/2017 12:00:00 AM
Purchaser: Margarita Feldman Organization: Executive Office of Elder Affairs
Department: 1040CONVD - Executive Office of Elder Affairs Location: 1040L - Executive Office of Elder Affairs
Fiscal Year: 17 Type Code: NS - Non-Statewide Solicitation Allow Electronic Quote: Yes
Alternate Id:   Required Date: Available Date :  01/24/2017 06:00:00 PM
Info Contact: Bid Type: OPEN Informal Bid Flag: No
Purchase Method: Open Market
Pre Bid Conference:
Bulletin Desc: The ELD is seeking the services of one or more organizations qualified to conduct the intake of elder abuse reports on behalf of the EOEA Elder Protective Services program. The intake of elder abuse reports includes, but is not limited to, taking elder abuse reports over the phone, entering data from calls into an online database operated by EOEA, and contacting Protective Services program staff in emergency situations.
Ship-to Address: Executive Office of Aging and Independence - Stacey Sullivan
One Ashburton Place, Room 1109
Boston, MA 02108
US
Email: Stacey.Sullivan2@mass.gov
Phone: (617) 727-7750
Bill-to Address: Executive Office of Aging and Independence - Stacey Sullivan
One Ashburton Place, Room 1109
Boston, MA 02108
US
Email: Stacey.Sullivan2@mass.gov
Phone: (617) 727-7750
Print Format:
File Attachments: Q and A
World Trade Organization Notice of Planned Procurement
RFR
Attachment A
Attachment B
Attachment 1
Attachment 2
Attachment 4
Attachment 5
Attachment 13
Attachment 14
Bidder Conference Information
COMMBUYS Instructions
Form Attachments:
Required Quote Attachments
Desired Attachment Name Description
SBPP (Small Business Purchasing Program) Eligible?: NO
See SBPP requirements and exceptions at www.mass.gov/sbpp :
Amendments:
Amendment # Amendment Date Amendment Note
1 03/03/2017 03:14:32 PM Responses to the RFR are anticipated to be due on or around April 1, 2017. Enrollment Date Changes: 1. Added new enrollment date for 01/24/2017 07:00:00 PM through 04/03/2017 04:00:00 PM.. Responses to the RFR are anticipated to be due on or around April 1, 2017.
2 03/07/2017 11:52:43 AM Please review new nine attachments to the BID Total attachments ten Attachment File Changes: Header 1. File 'RFR': File 'RFR' added . 2. File 'Attachment A': File 'Attachment A' added . 3. File 'Attachment B': File 'Attachment B' added . 4. File 'Attachment 1': File 'Attachment 1' added . 5. File 'Attachment 2': File 'Attachment 2' added . 6. File 'Attachment 4': File 'Attachment 4' added . 7. File 'Attachment 5': File 'Attachment 5' added . 8. File 'Attachment 13': File 'Attachment 13' added . 9. File 'Attachment 14': File 'Attachment 14' added . New nine Attachments Enrollment Date Changes:
3 03/10/2017 12:36:57 PM 1.If planning on attending the Bidders Conference on March 13, 2017 @ 2:30PM, please forward an email to Michele Visconti at Michele.Visconti@MassMail.State.MA.US. Include your name, agency affiliation, telephone number and email address. Please forward this information on or by March 13, 2017 by 12 noon. As noted in the RFR document, The Bidder?s Conference will be held by phone on March 13, 2017 at 2:30 p.m. Interested Bidders should call 866-656-6580 and enter the 9593452 when prompted for a PIN. 2. As noted in the amendment posted on 03/07/2017, the Deadline for Quotes/Bid Responses (?Bid Opening Date/Time? in COMMBUYS) to be submitted on COMMBUYS is April 3, 2017 by 4:00PM. Enrollment Date Changes:
4 03/13/2017 02:41:05 PM There were technical difficulties with the call in number. Please call 866-565-6580.Conference will remain open until 4 p.m. Enrollment Date Changes:
5 03/13/2017 02:42:05 PM There were technical difficulties with the call in number. Please call 866-565-6580.Conference will remain open until 4 p.m. Enrollment Date Changes:
6 03/15/2017 01:48:54 PM The Question and Answer tab for this BID is not available due to technical issues. Please forward all questions regarding the bid to the attention of Michele.Visconti@MassMail.State.MA.US. Due to the inclement weather, the due date for questions has been extended to Tuesday, March 21, 2017 by 3:00 PM. All Questions and Answers will be posted on COMMBUYS. Enrollment Date Changes:
7 03/15/2017 02:39:40 PM Attachment File Changes: Header 1. File 'Bidder Conference Information': File 'Bidder Conference Information' added . 2. File 'COMMBUYS Instructions': File 'COMMBUYS Instructions' added . Two Attachments uploaded. Enrollment Date Changes:
8 03/24/2017 02:57:03 PM Attachment File Changes: Header 1. File 'Q and A': File 'Q and A' added . Enrollment Date Changes:

Item Information

Item # 1:   ( 83-12  -  16 )   The intake of elder abuse reports during overnight hours, weekends, and holidays.
U N S P S C Code: 83-12-16
   Information centers
Qty Unit Cost UOM Total Discount Amt. Total Cost
1.0   EA - Each    
Manufacturer: Brand: Model:
Make: Packaging:
 
Item # 2:   ( 83-12  -  16 )   Potential provision of elder abuse reports on a 24 hour a day, 365 days a year, basis for the entire Commonwealth.
U N S P S C Code: 83-12-16
   Information centers
Qty Unit Cost UOM Total Discount Amt. Total Cost
1.0   EA - Each    
Manufacturer: Brand: Model:
Make: Packaging:
 
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