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Bid Solicitation: BD-27-1060-ITD00-ITD00-134241

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Header Information

Bid Number: BD-27-1060-ITD00-ITD00-134241 Description: RFQ 27-05723 Enterprise Observability Platform Bid Opening Date: 11/04/2026 03:00:00 PM
Purchaser: Sara Middleton Organization: Executive Office of Technology Services and Security
Department: ITD0001 - Executive Office of Technology Services and Security Location: ITD00 - TSS General
Fiscal Year: 27 Type Code: SS - Statewide Solicitation Allow Electronic Quote: Yes
Alternate Id: PCR-27-05723  Required Date: Available Date :  10/08/2026 03:00:00 PM
Info Contact: Contact Shawn Johnson at (617) 626-4400 Bid Type: OPEN Informal Bid Flag: No
Purchase Method: Open Market
Pre Bid Conference:
Bulletin Desc: The purpose of this RFQ is to procure software and services for acquisition and implementation of an enterprise observability capability for the Executive Office of Technology Services and Security. See RFQ document for complete detail. Respondents must be current bidders on Statewide Contract ITS86 to respond.
Ship-to Address: 1 No Address See Item Section for specific information
Vendors need to check the Items section
of the PO for ship to information
Boston, MA 02108
US
Email: seeitemsssection@xxx.com
Phone: (617) 626-4400
Bill-to Address: Attention: EOTSS Accounts Payable
One Ashburton Place Room 804
Boston, MA 02108
US
Email: itdinvoices@mass.gov
Phone: (617) 626-5626
Alt. Reference: Tiffany.Chen3@mass.gov
Print Format:
File Attachments: RFQ 27-05723 Questions and Answers Final 10.21.26.xlsx
RFQ 27-05723 Enterprise Observability Platform_final_10.8.26.docx
Form Attachments:
Required Quote Attachments
Desired Attachment Name Description
SBPP (Small Business Purchasing Program) Eligible?: YES
See SBPP requirements and exceptions at www.mass.gov/sbpp :
Amendments:
Amendment # Amendment Date Amendment Note
1 10/21/2026 03:00:28 PM The purpose of this amendment is to post answers to bidder questions. Refer to Q&A spreadsheet within the Attachments tab. Attachment File Changes: Header 1. File 'RFQ 27-05723 Questions and Answers Final 10.21.26.xlsx': File 'RFQ 27-05723 Questions and Answers Final 10.21.26.xlsx' added .

Item Information

Item # 1:   ( 43-23-00-00-0000 )   The purpose of this RFQ is to procure software and services for acquisition and implementation of an enterprise observability capability for the Executive Office of Technology Services and Security. See RFQ document for complete detail. Respondents must be current bidders on Statewide Contract ITS86 to respond.
U N S P S C Code: 43-23-00
   Software
  43-23-00-00
    Software
  43-23-00-00-0000
    Software
Qty Unit Cost UOM Total Discount Amt. Total Cost
1.0   EA - Each    
Manufacturer: Brand: Model:
Make: Packaging:
 
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