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Bid Solicitation: BD-25-1281-HOLDN-HOLDN-135152

Header Information

Bid Number: BD-25-1281-HOLDN-HOLDN-135152 Description: RFP HOL-27-01 - Cloud-Hosted Phone System (UCaaS) Bid Opening Date: 12/02/2026 02:00:00 PM
Purchaser: Claire Donovan Organization: Town of Holden
Department: HOLDN - Town of Holden Location: HOLDN - Town of Holden
Fiscal Year: 25 Type Code: NS - Non-Statewide Solicitation Allow Electronic Quote: No
Alternate Id: HOL-27-01  Required Date: 12/02/2026 Available Date :  11/09/2026 12:00:00 AM
Info Contact: Claire Donovan, Assistant Town Manager - cdonovan@holdenma.gov Bid Type: OPEN Informal Bid Flag: No
Purchase Method: Open Market
Pre Bid Conference: None
Bulletin Desc: RFP HOL-27-01: The Town of Holden requests proposals under M.G.L. c. 30B, s.6 for a cloud-hosted phone system (UCaaS) for approx. 195 phones at Holden and member-town sites, 3-year term. Sealed paper proposals (separate Technical and Price envelopes) due Dec. 2, 2026, 2:00 p.m., Office of the Town Manager, 1204 Main St., Holden, MA 01520. No electronic responses. RFP also at https://www.holdenma.gov/bids.aspx.
Ship-to Address: Peter Lukes
1204 Main St
Holden, MA 01520
US
Email: TownManager@holdenma.gov
Phone: (508) 210-5501
FAX: (508) 829-0227
Bill-to Address: Peter Lukes
1204 Main St
Holden, MA 01520
US
Email: TownManager@holdenma.gov
Phone: (508) 210-5501
FAX: (508) 829-0227
Print Format: Bid Print
File Attachments: RFP HOL-27-01 – Fillable Forms (Attachments A–F)
RFP HOL-27-01 Cloud-Hosted Phone System UCaaS.pdf
Form Attachments:
Required Quote Attachments
Desired Attachment Name Description

Item Information

Item # 1:   ( 81-16  -  17 )   Request for Proposals HOL-27-01 - Cloud-Hosted Phone System (UCaaS). Full RFP with all attachments and exhibits. Proposals due December 2, 2026, 2:00 p.m.; sealed paper submissions only.
U N S P S C Code: 81-16-17
   Telecommunication services
Qty Unit Cost UOM Total Discount Amt. Total Cost
1.0   LOT - Lot    
Manufacturer: Brand: Model:
Make: Packaging:
 
Item # 2:   ( 43-22  -  15 )   Request for Proposals HOL-27-01 - Cloud-Hosted Phone System (UCaaS). Full RFP with all attachments and exhibits. Proposals due December 2, 2026, 2:00 p.m.; sealed paper submissions only.
U N S P S C Code: 43-22-15
   Call management systems or accessories
Qty Unit Cost UOM Total Discount Amt. Total Cost
1.0   LOT - Lot    
Manufacturer: Brand: Model:
Make: Packaging:
 
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